This website is run by our store. Across the site, the words “we”, “us” and “our” all refer to our company. We make this website available to you — together with every piece of information, every tool and every service offered here — on the condition that you accept all of the terms, conditions, policies and notices set out below.
Whenever you browse our site and/or buy something from us, you take part in our “Service” and agree to be bound by the terms and conditions that follow (the “Terms of Service” or “Terms”), including any further terms, conditions and policies referred to within them or linked to from them. These Terms of Service apply to everyone who uses the site, including, without limitation, visitors who browse, as well as vendors, customers, merchants and contributors of content.
Please read these Terms of Service closely before you access or use our website. By accessing or using any part of the site you accept these Terms of Service. If there is any part of them you do not agree with, you are not permitted to access the website or use any of its services. Should these Terms of Service ever be treated as an offer, acceptance is strictly limited to the Terms of Service themselves.
Any new features or tools added to the current store are also covered by these Terms of Service. The most up-to-date version is always available on this page. We keep the right to revise, change or replace any part of these Terms of Service by publishing updates or amendments on our website. Checking this page from time to time for changes is your responsibility, and by continuing to use or access the site after changes are posted you accept them.
Our store runs on Shopify, which supplies the online e-commerce platform we use to sell our products and services to you.
Section 1 – Online Store Terms
By accepting these Terms of Service you confirm that you are at least the age of majority where you live, or that you are of that age and have given us permission for any minor dependents to use the site. You must not use our products for any unlawful or unauthorised purpose, nor may you break any laws that apply to you (copyright laws included) while using the Service. Transmitting worms, viruses or any kind of destructive code is forbidden. Breaking or violating any of the Terms will end your Services immediately.
Discounts;
Selected third-party brands we stock, along with certain collections, are not eligible for discount codes. We reserve the right to exclude further products from discount codes whenever this is needed.
Section 2 – General Conditions
We reserve the right to decline service to anyone, for any reason, at any time.
You understand that your content (credit card details excluded) may be moved unencrypted and may involve transmissions across various networks, as well as changes made to meet the technical requirements of the networks or devices being connected to. Credit card information is always encrypted while it travels across networks.
You agree that you will not reproduce, duplicate, copy, sell, resell or exploit any part of the Service, your use of it, your access to it, or any contact on the website through which it is provided, unless we give you express written permission.
The headings in this agreement are provided only for convenience and do not limit or otherwise affect these Terms.
Section 3 – Accuracy, Completeness and Timeliness of Information
We are not liable if the information made available on this site turns out to be inaccurate, incomplete or out of date. Material here is offered for general guidance only and should not be treated as the sole basis for decisions without first checking primary, more accurate, more complete or more current sources. Any reliance you place on this material is at your own risk.
This site may include certain historical information which, by its nature, is not current and is supplied only for reference. We keep the right to change the contents of this site whenever we choose, though we are not obliged to update any of the information on it. Keeping track of changes to our site is your responsibility.
Section 4 – Modifications to the Service and Prices
The prices of our products may change without notice. We may, at any time, modify or withdraw the Service (or any part or content of it) without notice. We will not be liable to you or to any third party for any modification, change of price, suspension or discontinuation of the Service.
Section 5 – Products or Services (if applicable)
Some products or services may be offered only online through the website. These may come in limited quantities and may be returned or exchanged only in line with our Return Policy. We have done everything we can to show the colours and images of our products as accurately as possible, but we cannot guarantee that your screen will display any colour correctly. We reserve the right, though we are not obliged, to limit sales of our products or Services to any person, region or jurisdiction, and we may do so on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. Every description and price is subject to change at any time, without notice, entirely at our discretion, and we may discontinue any product at any time. Any offer made for any product or service on this site is void where it is prohibited.
We do not warrant that the quality of any products, services, information or other material you buy or obtain from us will meet your expectations, or that any errors in the Service will be put right.
Section 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place. At our discretion we may limit or cancel the quantities bought per person, per household or per order, including orders placed under the same customer account, the same card, or the same billing or shipping address. If we change or cancel an order, we may try to reach you using the email, billing address or phone number you gave at the time the order was placed. We also reserve the right to limit or prohibit orders that, in our judgement, appear to come from dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account details for every purchase made at our store, and to update your account and other information promptly — including your email address and card numbers and expiry dates — so that we can complete your transactions and reach you when needed.
For more detail, please look at our Returns Policy.
Section 7 – Optional Tools
We may give you access to third-party tools that we neither monitor nor control nor have any input into. You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We carry no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use you make of optional tools offered through the site is entirely at your own risk and discretion, and you should make sure you are familiar with and approve of the terms on which the relevant third-party provider supplies them.
We may also, in future, offer new services or features through the website, including new tools and resources. Any such new features or services will also be covered by these Terms of Service.
Section 8 – Third-Party Links
Certain content, products and services available through our Service may include material from third parties.
Third-party links on this site may take you to third-party websites that are not connected with us. We are not responsible for examining or assessing their content or accuracy, and we do not warrant and will carry no liability or responsibility for any third-party material or websites, or for any other material, products or services of third parties.
We are not liable for any harm or damage connected with the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please read each third party’s policies and practices carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party.
Section 9 – User Comments, Feedback and Other Submissions
If, at our request, you send specific submissions (for example, contest entries), or if without any request from us you send creative ideas, suggestions, proposals, plans or other material — whether online, by email, by post or otherwise (together, ‘comments’) — you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you pass on to us. We are and shall be under no obligation to keep any comments confidential, to pay any compensation for them, or to respond to them.
We may, but are not obliged to, monitor, edit or remove content that we decide, at our sole discretion, is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property or these Terms of Service.
You agree that your comments will not infringe any right of any third party, including copyright, trademark, privacy, personality or any other personal or proprietary right. You further agree that they will not contain libellous or otherwise unlawful, abusive or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone you are not, or otherwise mislead us or others about the origin of any comments. You alone are responsible for any comments you make and for their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
Section 10 – Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. To read it, please see our Privacy Policy.
Section 11 – Errors, Inaccuracies and Omissions
From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice — even after you have submitted your order.
We are under no obligation to update, amend or clarify information in the Service or on any related website, including pricing information, except as the law requires. No specific update or refresh date shown in the Service or on any related website should be taken to mean that all information there has been modified or updated.
Section 12 – Prohibited Uses
In addition to the other prohibitions set out in the Terms of Service, you are forbidden from using the site or its content: (a) for any unlawful purpose; (b) to encourage others to carry out or take part in any unlawful acts; (c) to break any international, federal, provincial, state or local regulations, rules, laws or ordinances; (d) to infringe or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may affect the functionality or operation of the Service, any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or bypass the security features of the Service, any related website, other websites or the Internet. We reserve the right to end your use of the Service or any related website for breaching any of these prohibited uses.
Section 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or free of errors.
We do not warrant that the results that may be obtained from using the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods, or cancel it at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through it are (except where we expressly state otherwise) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
In no event shall our company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind — including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise — arising from your use of the service or any products obtained through it, or from any other claim connected in any way with your use of the service or any product, including any errors or omissions in any content, or any loss or damage of any kind suffered as a result of using the service or any content or product posted, transmitted or otherwise made available through the service, even if we have been advised this is possible. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions our liability is limited to the maximum extent the law permits.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless our company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party because of or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your breach of any law or the rights of a third party.
Section 15 – Severability
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will still be enforceable to the fullest extent the law allows, and the unenforceable part will be treated as severed from these Terms of Service. Such a finding will not affect the validity and enforceability of the remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred before the termination date survive the termination of this agreement for all purposes.
These Terms of Service stay in effect unless and until either you or we end them. You may end them at any time by letting us know you no longer wish to use our Services, or simply by stopping your use of our site.
If, in our sole judgement, you fail — or we suspect you have failed — to comply with any term or provision of these Terms of Service, we may also end this agreement at any time without notice. You will remain liable for all amounts owed up to and including the date of termination, and we may deny you access to our Services (or any part of them).
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service does not amount to a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules we post on this site or in respect of the Service, make up the entire agreement and understanding between you and us and govern your use of the Service, replacing any earlier or contemporaneous agreements, communications and proposals, whether spoken or written, between you and us (including any earlier versions of the Terms of Service).
Any ambiguity in interpreting these Terms of Service shall not be read against the party that drafted them.
Section 18 – Governing Law
These Terms of Service, and any separate agreements under which we provide you Services, are governed by and interpreted in accordance with the laws of the United Kingdom, where our registered office is located.
Section 19 – Changes to Terms of Service
You can review the most current version of the Terms of Service on this page at any time.
We reserve the right, entirely at our discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Checking our website periodically for changes is your responsibility, and by continuing to use or access our website or the Service after any changes are posted you accept those changes.
Section 20 – Contact Information
Any questions about the Terms of Service can be sent to us through our contact page.
Section 21 – Mobile Message Service Terms and Conditions
Last updated: 8.2.22
Our mobile message service (the “Service”) is operated through a third-party messaging provider (“we” or “us”). By using the Service you agree to these terms and conditions (the “Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent the law allows, we may also change these Mobile Terms at any time, and your continued use of the Service after the effective date of any change means you accept it.
By opting in to our SMS/text messaging service, you agree to receive recurring SMS/text messages from us and on our behalf, sent through your wireless provider to the mobile number you gave us, even if that number is listed on any state or federal Do Not Call register. Messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts and information (for example, order updates or account alerts). Promotional messages may include promotions, specials and other marketing offers (for example, cart reminders).
You understand that you do not need to sign up for this programme in order to make any purchase, and your consent is not a condition of any purchase with us. Taking part is entirely voluntary.
We do not charge for the Service, but you are responsible for every charge and fee for text messaging imposed by your wireless provider. Message frequency varies, and message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You alone are responsible for all charges relating to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time. Click the unsubscribe link in any text message to cancel, and you will receive a one-time opt-out confirmation message. No further messages will be sent to your device unless you start them yourself. If you have subscribed to other mobile message programmes of ours and want to cancel, then except where the law requires otherwise you will need to opt out of each one separately by following the instructions in their respective mobile terms. For support or help with the Service, please use our contact page.
We may change any short code or telephone number we use to run the Service at any time and will let you know of these changes. You acknowledge that any messages, including any STOP or HELP requests, that you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honouring requests made in such messages.
The wireless carriers that support the Service are not liable for delayed or undelivered messages. You agree to give us a valid mobile number, and if you get a new number you will need to sign up for the programme again with that number.
To the extent the law allows, you agree that we will not be liable for failed, delayed or misdirected delivery of any information sent through the Service, for any errors in that information, or for any action you may or may not take in reliance on the information or the Service.
We respect your right to privacy. To see how we collect and use your personal information, please read our Privacy Notice.